Got a question about our bamboo frames? Wondering how you can get sized for custom bamboo bike? Want to grab a beer with our team at our favorite pub in Seattle? Drop us a line at support@validcycles.com anytime and we'll do our best to get back to you within 48 hours.

We believe in our bamboo frames so much that we guarantee your satisfaction in the first month or your money back! We also guarantee 5 years of shredding! If anything goes wrong with your frame, drop us an email, and we'll coordinate with you on sending it back to our HQ. It's our goal to get you back on the road in 5-6 business weeks.

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